Privacy Policy

Last updated: October 29, 2026

Hey Moon Ceramics (“Hey Moon”, “we”, “us”) operates heymoonceramics.com. This Privacy Policy explains what personal information we collect when you visit our website or make a purchase, how we use it, and the choices you have.

Information we collect

Information you provide: your name, email address, shipping and billing address, phone number (if provided) and order details when you make a purchase, sign up for our newsletter, create an account or contact us.

Payment information: payments are processed securely by our payment providers (such as Stripe, PayPal, Apple Pay or Afterpay, where offered). We do not see or store your full card details.

Information collected automatically: when you browse our site we and our service providers collect device and usage information such as your IP address, browser type, pages viewed, referring site and actions taken, using cookies, pixels and similar technologies.

How we use your information

We use your information to process and ship your orders, communicate with you about your order, respond to your questions, send marketing emails if you have opted in, improve our website and products, prevent fraud, and comply with legal obligations.

Cookies, analytics and advertising

We use cookies and similar tools from Squarespace and from advertising and analytics partners such as Pinterest, Meta (Facebook/Instagram) and Google to understand how visitors use our site, measure the performance of our ads, and show you relevant ads on other platforms. These partners may collect information about your activity on our site and other sites. You can control cookies through your browser settings and our cookie banner (where shown), and you can manage ad preferences in your Pinterest, Meta and Google account settings.

How we share information

We do not sell your personal information for money. We share information only with service providers who help us run our business, such as our website and e-commerce platform (Squarespace), payment processors, shipping carriers, email marketing tools, and the analytics and advertising partners described above, or when required by law.

Email marketing

If you subscribe to our newsletter, you can unsubscribe at any time using the link at the bottom of any email or by contacting us.

Data retention and security

We keep your information only for as long as needed to fulfil the purposes described in this policy, including for tax and accounting requirements, and we use reasonable safeguards to protect it.

Your rights

Depending on where you live (for example, under the Texas Data Privacy and Security Act or the California Consumer Privacy Act), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, email heymoonceramics@gmail.com. We will not discriminate against you for exercising these rights.

Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it was last changed.

Contact us

Hey Moon Ceramics, Austin, Texas, USA. Email: heymoonceramics@gmail.com.